(+86) 0755-21017912

Shipment & Delivery

Shipment & Delivery

Shipment & Delivery

Home > Shipment & Delivery

FOLLOW ME

My Account
How to Order
My Orders
My Wishlists
Track My Orders
Customer Support
Shipment & Delivery
Customer Service
Return Policy
Warranty
Company Information
FAQ
Contact Us
Privacy Policy
Terms & Conditions
Business Opportunity
Influencer Program
Reviewer Program
Affiliate Program
Wholesale & Distribution

Shipping & Customs Duty Information

 

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


1. Supported Shipping Methods 
 

(1) Flat Rate Shipping: Currently this shipping method includes shipment by local Amazon warehouse and international air parcels, which includes: TNT, EMS, TOLL, e-EMS, ePacket, China Post Registered Air Mail, China Post Air Parcel, China Post Ordinary Small Packet Plus, HongKong Post Air Mail, HongKong Post Air Parcel, Singapore Post, Swiss Post, Sweden Post, Russian Air, Special Line-YW, DHL Global Mail and S.F. Express. It normally takes 3~25 days to deliver, which depends on the country or region you are located in. We will update your tracking information within 3~4 days after your payment is done. 


 

Country Shipping Warehouse Order Within $40 (D) Order Over $40 (D)
US Amazon 3-10 3-5
International Air Parcels 3-10 3-10
UK, FR, DE, IT, ES, JP Amazon 3-12 3-5
International Air Parcels 3-15 3-12
CA International Air Parcels 3-15 3-15
Australia Amazon 3-12 3-5
International Air Parcels 3-20 3-15
Other EU Countries International Air Parcels 3-20 3-20
UAE, South America International Air Parcels 3-20 3-20
India International Air Parcels 3-25 3-25
Other Countries International Air Parcels 3-25 3-25




(2) Expedited Shipping: Expedited shipping includes shipment from local Amazon warehouse and international express delivery, such as UPS, FedEx, DHL etc. Expedited Shipping normally takes 3~10 days, which depends on the country or region you are in. We will update your tracking information within 2 days after your payment is done. 



(Expedited Shipping Time is calculated with Business Days)

 

Country Shipping Warehouse Order Within $40 (D) Order Over $40 (D)
US Amazon 3-5 3-4
International Express Delivery 3-5 3-5
UK, FR, DE, IT, ES, JP Amazon 3-5 3-4
International Express Delivery 3-6 3-5
CA International Express Delivery 3-7 3-7
Australia Amazon 3-5 3-4
International Express Delivery 3-8 3-8
Other EU Countries International Express Delivery 3-8 3-6
UAE, South America International Express Delivery 3-10 3-10
India International Express Delivery 3-10 3-10
Other Countries International Express Delivery 3-10 3-10




NOTE:
(1). 
Before placing the order, you can contact us for more shipping information via online chat box or via email at info@hamswan.com. 
(2). When you add the shipping information, please provide us with your detailed address, ZIP code and phone number for delivery, otherwise the package may be stopped at any steps caused by wrong information. 

(3). For orders placed between 1st Oct and 31st Dec every year, ETA&ETD may be delayed due to the pressure for speedy package delivery. We thank you for your kind understanding. : )



2. Customs & Import Taxes --- Regarding Returned Product

Import duties, taxes or other customs charges will be collected by the shipping company upon delivery. We are not responsible for delays caused by the customs department in your country. Additional costs or delays may occur during international trade. We sincerely hope that you do not use additional import costs or customs clearance delays as a reason for requesting refunds or leaving negative feedback. 

Copyright © 2018 HAMSWAN. All rights reserved. - Billing Address: Gergana Enterprise Limited. 20 Gialtas, Agios Nicolaos, PC3100, Limassol, Cyprus